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Established in 1963

Energy United Water Corporation
250 McClain Road
Hiddenite, NC 28636

Office Hours:
8:00 am - 4:30 pm | Monday - Friday

Phone:
704-585-6518
Fax:
704-251-1128
Emergency or After Hours Service:
704-585-6518
Email:
info@energyunitedwater.com

NEW RATES EFFECTIVE JULY 1, 2022
New Service - Tap Fees
¾" Water Meter
$1,500.00
1" Water Meter
$2,000.00
2" Water Meter Quoted Per Job
 
Membership Fees
Owner of Property
$50.00
Rental Property
$150.00
*Rent to own property or Owner financed is considered a rental membership.
You may pay your bill in office, by mail, by phone or online. We also have a drive thru window for your convenience. Our night deposit is located beside the drive thru. Bank Draft service is also available. A form must be completed in the office along with a voided check.

We accept Debit/Credit Cards (Mastercard/Visa). There is a fee for use of a card of any kind, debit or credit, whether in office, online, or by phone. This fee applies to water payments, membership fees or new taps. To avoid the cost of card fees, you may pay by cash or check, or sign up for Bank Draft service at our office.

 
New Service- Existing Meter
To get new service you will need to come into the office and pay a membership fee of either $50.00 or $150.00 and sign a Water User’s Agreement. Once this has been completed the service can be cut on the NEXT business day.
We will need:
  • The physical address
  • The mailing address
  • A working phone number
  • A valid Driver’s license or photo ID
  • Proof of ownership – loan closing paperwork or tax bill
  • Owner's name if renting
 
New Service- No Meter
To have a new service installed, you will need to come into the office and pay a Membership Fee of either $50.00 or $150.00, pay a tap fee of $1,500.00 (3/4” Meter) and sign a Water User’s Agreement. We will install the water meter within two weeks. We will provide you with a blue flag to mark the area on your property where you wish the meter to be installed. We do not run the water lines from the meter to the house. We do not sow grass when a meter is installed.
We will need:
  • The physical address
  • The mailing address
  • A working phone number
  • A valid Driver’s license or photo ID
  • Proof of ownership – loan closing paper work or tax bill
  • Owner's name if renting
 
Water User's Agreement

Water User's Agreement:
This agreement, between the Energy United Water Corporation, a non-profit corporation, organized and existing under and by virtue of the laws of the state of North Carolina, hereinafter called the Corp., and a member of the Corp., hereinafter called the Member.

Witnesseth:

Whereas, the Member desires to purchase water from the Corp., and to enter into a water user’s agreement as required by the by-laws of the Corp. NOW, THEREFORE, in consideration of the mutual covenants, promises, and agreements herein contained, it is hereby understood and agreed:

The Corp. shall furnish, subject to the limitations hereinafter provided for, such quantity of water as the member may desire in connection with his occupancy pf the following described property:

The member shall and install at his own expense a cut off valve, a pressure regulator and a service line, which shall begin at the water meter and extend to the dwelling and other portions of his premises.

The member agrees, when signing this contract, that he will either use the water at regular rates or pay the minimum charge; with the exception that when the meter is cut off and locked by EUWC. The member is responsible for sewing grass upon installation of water meter or maintenance on distribution system.

The water meter shall be located at a place agreed upon by the property owner and the Corp.; with the Corp. having final decision of location.

The Member shall grant the Corp. reasonable access to the member’s residence/property to perform such tests or procedures deeded necessary in the sole discretion of the Corp. to maintain the integrity of the water system.

The Member shall pay for water at such rates; time and place as shall be determined by the Corp. to maintain the integrity of the water system.

The Member hereby acknowledges that there may be times when the Corp. is unable to furnish water and said Member hereby by acknowledges that the Corp. shall have no liability for its failure to furnish water adequate to the member’s needs.

The Member shall be responsible for all back-flow prevention as required by the State of North Carolina’s Department of Environmental Health and Natural resources, which is enforced by the Corp.’s policy concerning Back-flow prevention.

The Corp. shall install a water meter with a cut off valve as close as possible to the Corp. Distribution system. The Corp. shall have exclusive right to use the cut off valve to turn water on and off.

The Corp. shall have final jurisdiction in any question of location of any service line in connection to its distribution system; shall determine the allocation of water to Members in the event of a water shortage;

The Corp. shall reserve the right to discontinue service to anyone who knowingly wastes water due to neglect of repairs or by other means. The service will remain off until such times as the necessary work and/or repairs have satisfied the Corp.

The failure of a member to pay water charges duly imposed shall result in the automatic imposition of the following penalties:

  • Non-payment by the due date will be subject to a penalty of ten percent (10%) of the delinquent account.
  • Non-payment after thirty days from the due date will result in the water being shut off from the Member’s property.
  • Non-payment after sixty days from the original due date will allow the Corp. in addition to all other rights and remedies to purchase the Members Membership Certificate and terminate his membership, and, in such event the member shall not be entitled to receive, nor the Corp. obligated to supply any water under this agreement.

In the event it becomes necessary for the Corp. to shut off the water from a Member’s property, a fee approved by Energy United Water Corporation Board of directors will be charged a reconnection of the service.

 


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